Terms & Conditions

TERMS & CONDITIONS Last updated: [DATE] Website Operator / Merchant: Bel-Feast, LLC Registration: [REGISTRATION] Business address: [BUSINESS ADDRESS] Website: https://nywholesalefoodclub.com Contact: Call/Text: +1 202-838-7659 1. Acceptance of Terms By using this website, contacting us, or placing an inquiry, you agree to these Terms & Conditions. If you do not agree with these Terms, do not use the website or place an inquiry through the website or related contact channels. 2. Website purpose This website provides general information about Eastern European, Russian-style and specialty grocery products that may be available through New York Wholesale Food Club in the DMV / Washington DC area. The website is not a real-time inventory system. Product availability, package sizes, prices, pickup options and local delivery options may change by shipment. 3. Product information, prices and availability Product descriptions, photos, examples, prices, package sizes and availability shown on this website are provided for general reference only. They may change without notice. This website does not constitute a binding offer to sell any product at a fixed price or in a fixed quantity. An order is not confirmed until the customer receives direct confirmation of: - Current product availability - Final price - Package size or quantity - Pickup or local delivery details - Payment instructions Please confirm all details before placing an order or making payment. 4. Orders Orders are handled through direct communication with the Website Operator / Merchant. Customers may call or text to check current availability and arrange an order. The Website Operator may accept, reject, modify, or cancel an order if products are unavailable, prices changed, pickup or delivery is not available, payment is not completed, or other practical limitations apply. 5. Payment Do not send payment until your order details have been confirmed. Payment instructions, accepted payment methods, final amount, timing, taxes if applicable, and pickup or delivery details must be confirmed directly before payment. The Technical Provider does not process payments and is not responsible for payment disputes. 6. Pickup and local delivery Pickup is generally arranged from the McLean area unless otherwise confirmed. Local delivery may be available in selected DMV / Washington DC area locations when confirmed directly by the Website Operator. Pickup and delivery options may depend on location, order size, timing, product availability, weather, traffic, driver availability, and other practical conditions. No pickup or delivery time is guaranteed unless it is expressly confirmed for a specific order. 7. Shipping and delivery timing Any pickup, delivery or shipment estimate is only valid if confirmed directly for a specific order. If an order cannot be fulfilled within a confirmed timeframe, the Website Operator will contact the customer to arrange a revised timing, substitution, cancellation, or refund where applicable. 8. Perishable products and inspection Some products may be refrigerated, frozen, perishable, seasonal, or shipment-dependent. Customers should inspect products at pickup or delivery and report any issue as soon as possible. Storage, refrigeration, freezing, preparation and consumption after pickup or delivery are the customer’s responsibility unless otherwise required by applicable law. 9. Allergens, ingredients and dietary restrictions Product labels, ingredients, allergens, country of origin and nutritional information may vary by product and shipment. Customers are responsible for checking labels and confirming whether a product is suitable for their allergies, dietary restrictions, health conditions, religious requirements, or personal preferences. Nothing on this website is medical, nutritional, dietary, legal, or professional advice. 10. Photos and examples Photos on the website or in messages may show examples of products previously available or typical product categories. Photos do not guarantee that the exact same product, brand, package size, label, price, or quantity is currently available. 11. Returns, refunds and substitutions Returns, refunds, substitutions, credits, cancellations, or issue resolutions are handled by the Website Operator / Merchant directly. Because many items may be perishable, refrigerated, frozen, seasonal, or special-order products, return or refund availability may depend on the product type, issue reported, timing, condition, and applicable law. Customers must contact the Website Operator directly about any order issue. 12. No guarantees We do not guarantee that: - Any specific product will be available - Prices will remain the same - A product will match a previous shipment - Pickup or delivery will be available for every customer or location - Website access will be uninterrupted or error-free - Third-party communication, analytics, payment, or messaging services will always be available 13. Customer submissions If you submit information, messages, product requests, photos, or other materials, you confirm that you have the right to provide them and that they are accurate to the best of your knowledge. You agree not to submit unlawful, misleading, abusive, harmful, or infringing content. 14. Third-party links and services This website may link to or use third-party services such as messaging apps, maps, analytics tools, payment tools, social platforms, or external websites. We do not control third-party services and are not responsible for their content, availability, terms, privacy practices, or technical operation. 15. Limitation of liability To the maximum extent permitted by applicable law, the Website Operator is not liable for indirect, incidental, special, consequential, punitive, or similar damages related to use of the website, product inquiries, third-party services, or order communications. Nothing in these Terms limits liability that cannot be limited under applicable law. 16. Technical Provider WEZAYND L.L.C-FZ provides technical website and related support services. WEZAYND L.L.C-FZ is not the merchant of record, does not sell grocery products, does not set prices, does not confirm orders, does not process payments, does not arrange pickup or delivery, does not handle returns, and does not provide food products. All product, order, payment, pickup, delivery, refund, food quality, and customer service matters must be addressed to the Website Operator / Merchant. 17. Governing law These Terms are governed by the laws of [GOVERNING STATE], without regard to conflict of law rules, unless applicable consumer protection law requires otherwise. 18. Changes to Terms We may update these Terms from time to time. The updated version will be posted on this website with a new “Last updated” date. 19. Contact For product availability, orders, prices, pickup, local delivery, payment instructions, or customer service: Call/Text: +1 202-838-7659 APPENDIX — TECHNICAL PROVIDER Technical Provider: WEZAYND L.L.C-FZ License 2539310.01 Formation 2539310 Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. Not merchant of record: The Technical Provider does not sell grocery products on this website, does not process payments, and does not arrange pickup, local delivery, shipment, returns, refunds, substitutions, warranties, or food handling. Commercial claims: Any claims or questions related to products, prices, availability, orders, payment, pickup, delivery, returns, refunds, substitutions, product quality, allergens, labels, or food safety must be addressed to the Website Operator / Merchant. Technical scope only: The Technical Provider is responsible only for its own technical obligations under its agreement with the Website Operator.